We offer standard shipping across Canada, with delivery in 3-7 business days based on your location. Express shipping delivers in 1-3 business days for an additional fee. Orders over $50 qualify for free standard shipping. All orders are processed within 1-2 business days. Learn how to track your order.

Currently, we ship exclusively within Canada to ensure the highest service standards. International shipping is under consideration—subscribe to our newsletter for updates. Explore our digital gift cards for global gifting options.

Shipping costs depend on your location and order weight. Standard shipping starts at $5.99, with free shipping on orders over $50. Express shipping is $12.99. Costs are clearly displayed at checkout. See our payment options for more details.

Yes, select "In-Store Pickup" at checkout for our Mississauga location. Orders are ready within 2 hours during business hours (Monday-Friday 9AM-6PM, Saturday 10AM-4PM). Bring valid ID for verification.

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay Installments for eligible purchases. All transactions are protected with industry-standard encryption for your security.

Yes, all prices are in Canadian Dollars (CAD). Taxes and duties are calculated at checkout based on your shipping location for full transparency.

Yes, Shop Pay Installments offers interest-free payment plans for eligible orders. Select it at checkout to confirm eligibility. Learn about account benefits.

Enter promo codes at checkout for instant savings. Eligible discounts are applied automatically. Join our newsletter for exclusive codes and early access to sales.

We offer a 30-day return window for items in original condition with packaging intact. Contact support to initiate a return. Refunds are processed within 5-7 business days upon receipt, excluding shipping costs. All returns are thoroughly inspected. New, sealed items, defective products, or those returned due to seller error are exempt from restocking fees. A 20%-50% restocking fee may apply for used or non-original condition items, except in cases of seller error or defects. See warranty details.

Exchanges are processed as returns followed by a new purchase. Return the original item and place a new order. Refunds are issued upon receipt of the returned item.

Customers cover return shipping costs unless the return is due to our error (e.g., wrong item shipped). We recommend using a trackable shipping method.

Sale items are returnable if they meet our standard policy. Final sale items, clearly marked, are non-returnable.

Product pages include detailed specifications and sizing guides for items like smartwatches and gaming accessories. Our support team offers personalized assistance. Check product descriptions for compatibility and measurements. View warranty information.

Yes, all products are 100% authentic, sourced from manufacturers or authorized distributors. Each item is thoroughly vetted for quality and functionality before sale, ensuring trust and reliability.

Out-of-stock items are noted on product pages. Sign up for restock alerts to be notified when items are available. We prioritize restocking high-demand products.

Many products include setup guides in the box. Digital versions are available on product pages or via your order confirmation email.

After shipment, you’ll receive a tracking number via email. Track your order on our website or the carrier’s portal (e.g., Canada Post, UPS). Account holders can access real-time updates. We log serial numbers, fulfillment details, and shipping records to ensure accurate delivery and prevent fraudulent returns.

Orders can be canceled or modified within 1 hour of placement. Contact support promptly for assistance, though changes may not be possible post-shipment. See our return policy.

Notify us within 48 hours with photos of the damage. We’ll arrange a replacement or refund quickly, retaining original packaging for inspection.

Gift wrapping is available for $4.99 per item. Select it at checkout and add a personalized message.

Most products include a 1-2 year manufacturer’s warranty, detailed on product pages. Contact us with your order number and product details for warranty claims.

Reach us via email at support@sellerking.ca or our contact form. Our team is available Monday to Friday, 9 AM to 5 PM EST, with live chat for urgent queries during business hours.

Our team provides basic troubleshooting. For technical issues, refer to the product manual or contact the manufacturer. Visit our knowledge base for guides.

Extended warranties are available for select products at checkout, adding 1-2 years of coverage for a small fee.

Click "Sign Up" in the header and enter your details for access to order tracking, wishlists, and exclusive offers.

We use advanced encryption and comply with data protection standards to safeguard your information. See our Privacy Policy for details.

Yes, digital gift cards are available in various denominations, purchasable and deliverable via email for easy gifting.

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